Customer Support

Contact Us

Reach DynaLink Connect support for order help, delivery questions, account support, and general marketplace assistance.

Support channels

Email support

Best for order issues, vendor questions, and account support.

support@dynalinkconnect.co.zw

Average response time: within 24 hours

Phone support

Best for urgent delivery or checkout questions.

+263788006331

Available Monday to Friday, 8:00 AM to 17:00 PM

Live chat

Great for quick pre-order questions and marketplace guidance.

Chat window available during support hours

Business address

For formal correspondence and business inquiries.

2 Giraffe Cres, Borrowdale West

Before you contact us

  • Include your order number when asking about delivery, payment, or missing items.
  • For delivery concerns, share the address used at checkout and the latest order status you can see.
  • For account issues, tell us whether you are a customer, vendor, or administrator.
  • For refunds or returns, review the Returns page first so we can handle your request faster.